Maintenance
scheduled maintenance - we are updating our system!
As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period from 0:00 to 0:00 CEST some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.
Resolved
Degraded
Chargepoints appear offline
Currently, all charge points appear offline in the reev dashboard. However, charging should still be possible.
We are investigating the issue and will update this page as soon as we have more insights.
Maintenance
We are releasing new version
As part of our constant effort to improve and enhance your reev experience, we are running a planned release of new and advanced features for our users. This can cause a momentary downtime of our charge points. For more information about the release, general questions & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.
Downtime
Maintenance
Scheduled software update - We are rolling out new features for our customers!
As part of our constant effort to improve and enhance your reev experience, we are running a planned release of new and advanced features for our users. This can cause a momentary downtime of our charge points. For more information about the release, general questions & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.
Maintenance
Server downtime - we are experiencing connectivity issues!
Due to a temporary connectivity issue, (some of) our charge points are currently unavailable. Our experts are already investigating the issue with a return to full availability to be expected shortly. We apologise for the inconvenience!
For more information, general questions & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.
Maintenance
scheduled maintenance - we are updating our system!
As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period from 10:30 to 11:30 CEST some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team
Maintenance
We are updating our system
As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.
Degraded
Connectivity issue for some chargepoint vendors
We are experiencing some connectivity issue with some charge point vendors.
This results in the charge point rebooting several times in a row.
Mainly affected vendors are:
- ABB AC stations
- Keba
- Mennekes
- ebee
We are investigating the issue and will update this page as soon as the issue is resolved.
We apologize for any inconvenience that might have been caused by this issue.
Maintenance
We are updating our system
As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.
Maintenance
We are updating our system
As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.
Maintenance
Release day
As part of our constant effort to improve and enhance your reev experience, we are running a planned release of new and advanced features for our users. This can cause a momentary downtime of our charge points. For more information about the release, general questions & feedback, please feel free to contact us via support@reev.com. Thank you! Your reev team.