Previous incidents

March 2022
Mar 28, 2022
1 incident

Connectivity issues

Downtime

Resolved Mar 28 at 01:40pm CEST

Issue was due to a database problem and has been resolved. Alle CPs already reconnected.

1 previous update

Mar 25, 2022
2 incidents

System experiencing some issues

Degraded

Resolved Mar 25 at 02:22pm CET

The team was able to stabilize the system.

1 previous update

Chargepoint connectivity issues

Downtime

Resolved Mar 25 at 10:43am CET

Our service provider informed us that the issue was solved. The charge points restored their connectivity.

1 previous update

Mar 11, 2022
1 incident

Connectivity issues

Downtime

Resolved Mar 11 at 10:01am CET

Our service provider informed us that the issue was solved. The charge points restored their connectivity.

1 previous update

Mar 09, 2022
1 incident

Some users are not able to start the charging session via the reev app

Resolved Mar 11 at 10:21am CET

We have identified the root cause and will deploy the fix as likely this evening.

1 previous update

February 2022
Feb 16, 2022
1 incident

Connectivity Issues

Degraded

Resolved Feb 16 at 06:22pm CET

Issue was due to a database problem and has been resolved. Alle CPs already reconnected.

1 previous update

January 2022
Jan 06, 2022
1 incident

Database issue

Degraded

Resolved Jan 06 at 01:30pm CET

We have identified the root cause of the issue and working on a fix that we will likely deploy tonight.

1 previous update

Jan 05, 2022
1 incident

Connectivity issues

Degraded

Resolved Jan 05 at 10:38am CET

Issue was due to a database problem and has been resolved. Alle CPs already reconnected.

1 previous update