Previous incidents

September 2022
Sep 13, 2022
1 incident

Connectivity issues

Downtime

Resolved Sep 13 at 11:27am CEST

All issues are solved now and the charge points are all back online. We apologize for all inconveniences this issue may have caused.

2 previous updates

August 2022
Aug 10, 2022
1 incident

Some Charge Point ar unable to connect to the reev Backend

Downtime

Resolved Aug 11 at 08:47am CEST

Our monitoring confirms restored connectivity for Charge Points on mobile Vodafone connection, operation is fully restored.

2 previous updates

July 2022
Jul 29, 2022
1 incident

Website offline

Downtime

Resolved Jul 29 at 12:40pm CEST

We have identified the root cause and the website is up and running again.

1 previous update

Jul 12, 2022
1 incident

Some charge points are not able to connect to the backend

Degraded

Resolved Jul 18 at 10:00am CEST

We found a solution with A1 and Vodafone to reconnect the stations to the reev Backend. All issues are resolved now. We apologize for the inconvenience that has been caused.

4 previous updates

Jul 04, 2022
1 incident

Some charge points not able to connect to the reev Backend

Downtime

Resolved Jul 04 at 09:09am CEST

The root cause was identified and the issue was resolved. All charge points are now connected to the reev backend again

1 previous update

Jul 01, 2022
1 incident

Connectivity issues

Downtime

Resolved Jul 01 at 06:31pm CEST

All issues have now been resolved and all services are restored. All chargepoint are connected to our backend again.

1 previous update