Previous incidents

July 2022
Jul 29, 2022
1 incident

Website offline

Downtime

Resolved Jul 29 at 12:40pm CEST

We have identified the root cause and the website is up and running again.

1 previous update
Jul 12, 2022
1 incident

Some charge points are not able to connect to the backend

Degraded

Resolved Jul 18 at 10:00am CEST

We found a solution with A1 and Vodafone to reconnect the stations to the reev Backend. All issues are resolved now. We apologize for the inconvenience that has been caused.

4 previous updates
Jul 04, 2022
1 incident

Some charge points not able to connect to the reev Backend

Downtime

Resolved Jul 04 at 09:09am CEST

The root cause was identified and the issue was resolved. All charge points are now connected to the reev backend again

1 previous update
Jul 01, 2022
1 incident

Connectivity issues

Downtime

Resolved Jul 01 at 06:31pm CEST

All issues have now been resolved and all services are restored. All chargepoint are connected to our backend again.

1 previous update
June 2022
Jun 28, 2022
1 incident

Chargepoint Connecttivity issues

Downtime

Resolved Jun 28 at 11:06am CEST

All issues have now been resolved and all services are restored. The reev Dashboard is available again and all chargepoint are connected to our backend again.

2 previous updates
May 2022
May 04, 2022
1 incident

Some charge points are not able to connect to our backend

Degraded

Resolved May 04 at 09:30am CEST

We found the route cause and the issue is now resolved. The chargpoints are reconnecting.

1 previous update