Degraded
Starting charging sessions via QR Codes (EVSE ID) not possible
Starting the charging session with the QR code (EVSE ID) is not possible at the moment. We are investigating the issue. Meanwhile starting the charging session can be started with an RFID Tag
Maintenance
Minor Release
Dashboard and Charge Point communication will be briefly unavailable, while we release a new version to fix the issues with remote charging via app and roaming.
Degraded
System experiencing some issues
The system is currently experiencing some issues which affects the Dashboard and the app. Our team is working on fixing the problem
Downtime
Chargepoint connectivity issues
Some chargepoints have currently issues to connect to the backend. We are investigating the issue
Maintenance
Minor release
We are releasing a new version to add minor fixes and systems will be briefly unavailable between 20:00 and 21:00 CEST.
Resolved
Some users are not able to start the charging session via the reev app
At the moment some user are not able to start the charging session with the reev App. We are investigating the issue at the moment and will update this page as soon as a solution is found.
Downtime
Connectivity issues
Our service provider informed us that they have some issues. This leads to some charge points having connectivity issues.
Maintenance
Regular Maintenance
Our systems couldn't be accessible during the maintenance time and access to the dashboard and Charge Point access may be briefly interrupted.