Previous incidents
Some charge points are not able to connect to our backend
Resolved May 04 at 09:30am CEST
We found the route cause and the issue is now resolved. The chargpoints are reconnecting.
1 previous update
Starting charging sessions via QR Codes (EVSE ID) not possible
Resolved Apr 01 at 09:00pm CEST
We have released a fix and charging via the app and through roaming is again stable.
2 previous updates
Connectivity issues
Resolved Mar 28 at 01:40pm CEST
Issue was due to a database problem and has been resolved. Alle CPs already reconnected.
1 previous update
System experiencing some issues
Resolved Mar 25 at 02:22pm CET
The team was able to stabilize the system.
1 previous update
Chargepoint connectivity issues
Resolved Mar 25 at 10:43am CET
Our service provider informed us that the issue was solved. The charge points restored their connectivity.
1 previous update
Connectivity issues
Resolved Mar 11 at 10:01am CET
Our service provider informed us that the issue was solved. The charge points restored their connectivity.
1 previous update
Some users are not able to start the charging session via the reev app
Resolved Mar 11 at 10:21am CET
We have identified the root cause and will deploy the fix as likely this evening.
1 previous update