Previous incidents

June 2023
Jun 15, 2023
1 incident

LTE connected charge points unable to connect

Downtime

Resolved Jun 16 at 11:35am CEST

Nearly all charge points have connected to the backend. If you still experience issues please reach out to our support team.

3 previous updates

May 2023
No incidents reported
April 2023
Apr 27, 2023
1 incident

Start charging by the App is not possible

Resolved Apr 27 at 10:30am CEST

Currently to start a charging process with the App is not possible.
We are implementing the solution and we will be back on track in the next few hours.
To start a charging process with the RFID is still possible.
We will update you as soon as possible.

The problem with the App is solved now.

Apr 25, 2023
1 incident

Chargepoints appear offline

Degraded

Resolved Apr 25 at 06:50pm CEST

Issue regarding Charging Stations being shown as offline has been resolved.

1 previous update

Apr 20, 2023
1 incident

Chargepoints appear offline

Degraded

Resolved Apr 20 at 06:33pm CEST

We've identified the root cause and the stations are back online.

1 previous update

Apr 13, 2023
1 incident

Connectivity issues

Downtime

Resolved Apr 13 at 06:25pm CEST

We've identified the root cause and the stations are back online.

1 previous update