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Downtime

LTE connected charge points unable to connect

Jun 15 at 11:20pm CEST

Resolved
Jun 16 at 11:35am CEST

Nearly all charge points have connected to the backend. If you still experience issues please reach out to our support team.

Updated
Jun 16 at 10:16am CEST

The mobile carrier identified and fixed the issue. Charge points are currently reconnecting back to the system.

Updated
Jun 16 at 07:34am CEST

We are still working with the mobile carrier to get the problem solved and hope to provide an update shortly.

Created
Jun 15 at 11:20pm CEST

Since 22:40 today most LTE connected charge points are offline and unable to connect. The mobile network operator is informed and we are waiting for feedback.