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Downtime

LTE connected charge points unable to connect

Jun 15, 2023 at 09:20pm UTC

Resolved
Jun 16, 2023 at 09:35am UTC

Nearly all charge points have connected to the backend. If you still experience issues please reach out to our support team.

Updated
Jun 16, 2023 at 08:16am UTC

The mobile carrier identified and fixed the issue. Charge points are currently reconnecting back to the system.

Updated
Jun 16, 2023 at 05:34am UTC

We are still working with the mobile carrier to get the problem solved and hope to provide an update shortly.

Created
Jun 15, 2023 at 09:20pm UTC

Since 22:40 today most LTE connected charge points are offline and unable to connect. The mobile network operator is informed and we are waiting for feedback.