Maintenance
scheduled maintenance - we are updating our system!
Resolved Apr 28 at 09:00am CEST
As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period from 0:00 to 0:00 CEST some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.
We are releasing new version
Resolved Apr 25 at 09:15am CEST
As part of our constant effort to improve and enhance your reev experience, we are running a planned release of new and advanced features for our users. This can cause a momentary downtime of our charge points. For more information about the release, general questions & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.
Scheduled maintenance - we are updating our system!
Resolved May 24 at 03:00pm CEST
As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. Some charge points will be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com. Thank you! Your reev team.
Scheduled maintenance - we are updating our system!
Resolved May 24 at 11:30am CEST
As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period from 11:30 to 13:00 CEST some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com.
Thank you!
Your reev team.
Connectivity Issues for new Chargepoints
Resolved May 23 at 01:00pm CEST
We are currently experiencing connection issues for new Chargepoints. The root cause is identified and will be resolved in a few minutes.
Scheduled software update - We are rolling out new features for our customers!
Resolved May 23 at 11:00am CEST
As part of our constant effort to improve and enhance your reev experience, we are running a planned release of new and advanced features for our users. This can cause a momentary downtime of our charge points. For more information about the release, general questions & feedback, please feel free to contact us via support@reev.com .
Thank you! Your reev team.
External Systems Update
Resolved May 11 at 12:00am CEST
Our external Service Provider is Patching / Updating their Systems.
Dear Customer,
In order to keep our server systems updated and secure, we need to apply patches on a regular basis.
The next firewalls patch day for Region Europe is scheduled for Thursday, May 11th 2023 between 0:00 am and 5:00 am*.
There may be short downtimes during service, or when the operating system restarts.
PS: For any maintenance announcements and status, please view status.mcon-group.info.
Scheduled Maintenance - we are updating our system!
Resolved Jun 20 at 06:00pm CEST
As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period from 18:00 to 19:30 CEST some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.
scheduled maintenance - we are updating our system!
Resolved Jun 06 at 10:45am CEST
As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period from 10:45 to 11:30 CEST some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.
We are updating our systems
Resolved Jun 01 at 01:00pm CEST
As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. Some charge points will be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com. Thank you! Your reev team.