Maintenance

April 2023
Apr 28, 2023
1 maintenance

scheduled maintenance - we are updating our system!

Maintenance

Resolved Apr 28 at 09:00am CEST

As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period from 0:00 to 0:00 CEST some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.

Apr 25, 2023
1 maintenance

We are releasing new version

Maintenance

Resolved Apr 25 at 09:15am CEST

As part of our constant effort to improve and enhance your reev experience, we are running a planned release of new and advanced features for our users. This can cause a momentary downtime of our charge points. For more information about the release, general questions & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.

May 2023
May 24, 2023
2 maintenances

Scheduled maintenance - we are updating our system!

Maintenance

Resolved May 24 at 03:00pm CEST

As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. Some charge points will be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com. Thank you! Your reev team.

Scheduled maintenance - we are updating our system!

Maintenance

Resolved May 24 at 11:30am CEST

As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period from 11:30 to 13:00 CEST some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com.

Thank you!
Your reev team.

May 23, 2023
2 maintenances

Connectivity Issues for new Chargepoints

Maintenance

Resolved May 23 at 01:00pm CEST

We are currently experiencing connection issues for new Chargepoints. The root cause is identified and will be resolved in a few minutes.

Scheduled software update - We are rolling out new features for our customers!

Maintenance

Resolved May 23 at 11:00am CEST

As part of our constant effort to improve and enhance your reev experience, we are running a planned release of new and advanced features for our users. This can cause a momentary downtime of our charge points. For more information about the release, general questions & feedback, please feel free to contact us via support@reev.com .

Thank you! Your reev team.

May 11, 2023
1 maintenance

External Systems Update

Maintenance

Resolved May 11 at 12:00am CEST

Our external Service Provider is Patching / Updating their Systems.

Dear Customer,

In order to keep our server systems updated and secure, we need to apply patches on a regular basis.

The next firewalls patch day for Region Europe is scheduled for Thursday, May 11th 2023 between 0:00 am and 5:00 am*.

There may be short downtimes during service, or when the operating system restarts.

PS: For any maintenance announcements and status, please view status.mcon-group.info.

June 2023
Jun 20, 2023
1 maintenance

Scheduled Maintenance - we are updating our system!

Maintenance

Resolved Jun 20 at 06:00pm CEST

As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period from 18:00 to 19:30 CEST some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.

Jun 06, 2023
1 maintenance

scheduled maintenance - we are updating our system!

Maintenance

Resolved Jun 06 at 10:45am CEST

As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period from 10:45 to 11:30 CEST some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.

Jun 01, 2023
1 maintenance

We are updating our systems

Maintenance

Resolved Jun 01 at 01:00pm CEST

As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. Some charge points will be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com. Thank you! Your reev team.