Maintenance
We are rolling out new features to our customers
Resolved Jan 31 at 09:30am CET
As part of our constant effort to improve and enhance your reev experience, we are running a planned release of new and advanced features for our users. This can cause a momentary downtime of our charge points. For more information about the release, general questions & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.
We are updating our system!
Resolved Jan 18 at 11:30am CET
As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period from 11:30 to 12:30 CEST some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team
We are updating our system!
Resolved Jan 13 at 02:00pm CET
As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period from 15:10 to 16:10 CEST some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com. Thank you! Your reev team.
We are rolling out new features to our customers
Resolved Jan 10 at 02:30pm CET
During the maintenance Chargepoints can be temporary offline and/or re-connect multiple times
Scheduled software update - We are rolling out new features for our customers!
Resolved Jan 09 at 11:00am CET
As part of our constant effort to improve and enhance your reev experience, we are running a planned release of new and advanced features for our users. This can cause a momentary downtime of our charge points. For more information about the release, general questions & feedback, please feel free to contact us via support@reev.com.
Thank you! Your reev team.
Firewalls Patch Day January 5th – System Upgrades External Managed Services
Resolved Jan 05 at 12:00am CET
Dear customer,
In order to keep our server systems updated and secure, we need to apply patches on a regular basis.
The next patch day is scheduled :
Region Europe:
Thursday, January 5th 2023 : The next firewalls patch day is scheduled between 0:00 am and 5:00 am.
There may be short downtimes during service or when the operating system restarts.
If we don’t receive any feedback, we assume that you agree with the next scheduled update and will perform the update as planned.
...
We are updating our system
Resolved Feb 28 at 02:00pm CET
As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.
We are updating our system
Resolved Feb 28 at 10:15am CET
As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.
Release day
Resolved Feb 27 at 10:00am CET
As part of our constant effort to improve and enhance your reev experience, we are running a planned release of new and advanced features for our users. This can cause a momentary downtime of our charge points. For more information about the release, general questions & feedback, please feel free to contact us via support@reev.com. Thank you! Your reev team.
Scheduled Maintenance
Resolved Feb 20 at 11:00am CET
We are rolling out new features to our customers
Scheduled software update - We are rolling out new features for our customers!
Resolved Mar 22 at 04:00pm CET
As part of our constant effort to improve and enhance your reev experience, we are running a planned release of new and advanced features for our users. This can cause a momentary downtime of our charge points. For more information about the release, general questions & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.
Server downtime - we are experiencing connectivity issues!
Resolved Mar 08 at 02:50pm CET
We have identified the root cause of the issue and the problem has been fixed.
1 previous update
scheduled maintenance - we are updating our system!
Resolved Mar 08 at 10:30am CET
As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period from 10:30 to 11:30 CEST some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team
System Maintenance
Resolved Mar 03 at 09:00am CET
We are upgrading all of our systems and services will be unavailable between 09:00 and 12:00
System Maintenance
Resolved Mar 02 at 12:00am CET
We are upgrading all of our systems and services will be unavailable between 0:00 and 5:00
We are updating our system
Resolved Mar 01 at 03:45pm CET
As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period some charge points will (can) be briefly unavailable. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.