Maintenance

Our external service partner is patching systems.

The next patch day for Region Europe is scheduled for Friday, October 13th 2023 between 0:00 am and 5:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, October 12th 2023, development starting at 8 am* and QA starting at 12 noon*. The purpose of this gap is to be able to recognize problems, that could be introduced by software patching before the production systems are patched.

There may b...

We are currently experiencing technical issues therefore the following services are not available at the moment:

reev Dashboard

Chargepoint connection to the reev backend

reev Website

reev App

At the moment we are investigating the root cause and will update any progress here.

As part of our constant effort to improve and enhance your reev experience, we are running a planned release of new and advanced features for our users. This can cause a momentary downtime of our charge points. For more information about the release, general questions & feedback, please feel free to contact us via support@reev.com. Thank you! Your reev team.

Fix is related to webhook and should not effect user experience

During the maintenance Chargepoints can be temporary offline and/or re-connect multiple times

As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period from 11:00 to 12:00 CEST, minimal to no service interruption is expected. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com. Thank you! Your reev team.

As part of our constant effort to improve and enhance your reev experience, we are running a planned release of new and advanced features for our users. This can cause a momentary downtime of our charge points. For more information about the release, general questions & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.

As part of our constant effort to improve and enhance your reev experience, we are running a planned release of new and advanced features for our users. This can cause a momentary downtime of our charge points. For more information about the release, general questions & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.

Everything should work as expected