Maintenance

August 2023
Aug 21, 2023
1 maintenance

Scheduled maintenance - we are updating our system!

Maintenance

Resolved Aug 21 at 04:30pm CEST

As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. During the maintenance period from 14:30 to 15:30 CEST, minimal to no service interruption is expected. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com. Thank you! Your reev team.

Aug 14, 2023
1 maintenance

We are rolling out bug fixes

Maintenance

Resolved Aug 14 at 01:30pm CEST

During the maintenance there is minimal service interference expected

Aug 10, 2023
1 maintenance

Scheduled software update - We are rolling out new features for our customers!

Maintenance

Resolved Aug 10 at 10:00am CEST

As part of our constant effort to improve and enhance your reev experience, we are running a planned release of new and advanced features for our users. This can cause a momentary downtime of our charge points. For more information about the release, general questions & feedback, please feel free to contact us via support@reev.com . Thank you! Your reev team.

Aug 04, 2023
1 maintenance

We are rolling out bug fixes to our customers

Maintenance

Resolved Aug 04 at 06:00pm CEST

During the maintenance there is minimal service interference expected

September 2023
Sep 19, 2023
1 maintenance

Scheduled maintenance - we are updating our system!

Maintenance

Resolved Sep 19 at 10:00am CEST

As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com. Thank you! Your reev team.

Sep 18, 2023
1 maintenance

Scheduled maintenance - we are updating our system!

Maintenance

Resolved Sep 18 at 10:30am CEST

As part of our regular scheduled maintenance efforts, we are updating our system to improve the usability of our services. If you want to learn more about our system updates or if you have any questions, concerns & feedback, please feel free to contact us via support@reev.com. Thank you! Your reev team.

Sep 14, 2023
1 maintenance

Scheduled software update - We are rolling out new features for our customers!

Maintenance

Resolved Sep 14 at 09:30am CEST

As part of our constant effort to improve and enhance your reev experience, we are running a planned release of new and advanced features for our users. This can cause a momentary downtime of our charge points. For more information about the release, general questions & feedback, please feel free to contact us via support@reev.com .Thank you! Your reev team.

October 2023
Oct 13, 2023
1 maintenance

External System Update

Maintenance

Resolved Oct 13 at 12:00am CEST

Our external service partner is patching systems.

The next patch day for Region Europe is scheduled for Friday, October 13th 2023 between 0:00 am and 5:00 am*.

The patches for the development and QA systems are applied one day earlier on Thursday, October 12th 2023, development starting at 8 am* and QA starting at 12 noon*. The purpose of this gap is to be able to recognize problems, that could be introduced by software patching before the production systems are patched.

There may b...

Oct 11, 2023
1 maintenance

Scheduled software update - We are rolling out new features for our customers!

Maintenance

Resolved Oct 11 at 11:00am CEST

We are currently experiencing technical issues therefore the following services are not available at the moment:

reev Dashboard

Chargepoint connection to the reev backend

reev Website

reev App

At the moment we are investigating the root cause and will update any progress here.