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Degraded
Service degradation: Connectivity Issues for SIM connected charge points
Apr 30, 2024 at 08:00am UTC
Resolved
Apr 30, 2024 at 11:06am UTC
The provider was able to fix the problem and the affected charge points are reconnecting.
Affected services
Updated
Apr 30, 2024 at 09:57am UTC
Our mobile carrier confirmed the issue and is working on a fix.
Affected services
Created
Apr 30, 2024 at 08:00am UTC
A small subset of charge points with SIM/mobile connection are not able to connect to our platform. This may impact charge point management, monitoring and charging capabilities.
Current Status:
Investigating: Our mobile carrier is informed and we are waiting for feedback
Affected services