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Degraded
Degraded
Service degradation: Connectivity Issues for SIM connected charge points
Started 30 Apr at 10:00am CEST, resolved 30 Apr at 01:06pm CEST.
ChargePoint connection
Resolved
The provider was able to fix the problem and the affected charge points are reconnecting.
Posted 30 Apr at 01:06pm CEST.
Updated
Our mobile carrier confirmed the issue and is working on a fix.
Posted 30 Apr at 11:57am CEST.
Created
A small subset of charge points with SIM/mobile connection are not able to connect to our platform. This may impact charge point management, monitoring and charging capabilities.
Current Status:
Investigating: Our mobile carrier is informed and we are waiting for feedback
Posted 30 Apr at 10:00am CEST.