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Degraded
Service Disruption: Connectivity Issues for SIM connected charge points
Apr 02, 2024 at 08:47pm UTC
Resolved
Apr 03, 2024 at 05:00am UTC
Issue was caused by a problem in the Vodafone network and since 1:40 all charge points reconnected.
Affected services
Created
Apr 02, 2024 at 08:47pm UTC
Users may experience difficulties in connecting their charge points with SIM/mobile connection to our platform. This may impact charge point management and monitoring capabilities.
Current Status:
Investigating: Our team is actively investigating the issue in collaboration with our mobile carrier to understand the root cause and to implement a fix.
Affected services