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Degraded
Degraded
Service Disruption: Connectivity Issues for SIM connected charge points
Started 2 Apr at 10:47pm CEST, resolved 3 Apr at 07:00am CEST.
ChargePoint connection
Resolved
Issue was caused by a problem in the Vodafone network and since 1:40 all charge points reconnected.
Posted 3 Apr at 07:00am CEST.
Created
Users may experience difficulties in connecting their charge points with SIM/mobile connection to our platform. This may impact charge point management and monitoring capabilities.
Current Status:
Investigating: Our team is actively investigating the issue in collaboration with our mobile carrier to understand the root cause and to implement a fix.
Posted 2 Apr at 10:47pm CEST.