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Degraded

Service Disruption: Connectivity Issues for SIM connected charge points

Apr 02, 2024 at 08:47pm UTC

Resolved
Apr 03, 2024 at 05:00am UTC

Issue was caused by a problem in the Vodafone network and since 1:40 all charge points reconnected.

Created
Apr 02, 2024 at 08:47pm UTC

Users may experience difficulties in connecting their charge points with SIM/mobile connection to our platform. This may impact charge point management and monitoring capabilities.

Current Status:
Investigating: Our team is actively investigating the issue in collaboration with our mobile carrier to understand the root cause and to implement a fix.