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Service Disruption: Connectivity Issues for SIM connected Charge Points

Mar 21 at 04:52pm CET

Resolved
Mar 21 at 05:42pm CET

We are pleased to announce that the connectivity issues affecting charge points on our SaaS platform have been resolved. Thanks to the prompt action of our mobile carrier partner, charge points are now successfully reconnecting to our platform.

Created
Mar 21 at 04:52pm CET

Users may experience difficulties in connecting their charge points to our platform. This may impact charge point management and monitoring capabilities.

Current Status:
Investigating: Our team is actively investigating the issue in collaboration with our mobile carrier to understand the root cause and to implement a fix.